Help and Support
Have a question about Campusuite? Search a community-driven knowledge base for the answers to your questions.
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Recently asked questions
- How do I designate myself or someone else as a content approving manager in the system? I thought because I was already an Administrator, that I would show up everywhere when people send content for review.
- Can you do an overview of the new enhancements to the profile editor? Particularly would like to see how users add and crop their profile picture.
- The graphics on my web site are not typical square pictures, but nice graphics that were created in photoshop or illustrator. Can I have the source files that Innersync used to make these graphics?
- What do the permission checkboxes of "Faculty Administrator" and "Media Guide Administrator" do in the profile editor and what is the difference between the two?
- What is a Campusuite component and what do I use them for?
- What is a hard paragraph break and a soft paragraph break and what is the difference between the two?
- I am hearing the term "internet legal" filename more and more often. Can you explain what an internet legal filename is?
- Can you better explain the draft approval workflow in the system?
- I wish to hide a page in the left-most navigation on my website but I do not want to delete it as I will be using it again later. How can I hide the page so I can work on it at my liesure?
- In IE8 (Internet Explorer 8,) when I log in to the CMS, and go out to a web page on my site, I am missing the top dash bar. If I click "refresh," the dash bar appears. Likewise, when I log out and come back to the same page, I see the dash bar, as if I'm logged in. What is going on?
Getting Started
These how-to's will get you started publishing like a pro!
Training Webcasts
Innersync conducts online training sessions every Thursday starting at 10 am EST. These sessions are free to licensed users.
- Basic Publisher Introduction
10 am - 11 am EST
Designed for beginners that want to understand the basics and best practices for adding and editing content. - Advanced Publisher
11 am - 12 am EST
Designed for advanced publishers and includes in-depth training on optional page layouts, components, styles and content approval workflow. - Campusuite Administrator
1 pm - 2 pm EST
Training session dedicated for administrators that need to know how to manage access, departments, templates and content approval workflow.
Campusuite Roadmap
Find out about upcoming enhancements in Campusuite and where we are heading!
Frequently Asked!
The articles below provide answers to FAQs and how-to's.
- Problems pasting from Word
- Specifying pages and layouts as templates to be reused
- Adding and editing pages
Struggling with anything, Ask a Question and someone will respond with the best solution!