Higher Education Help

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Q: Does Campusuite work on both PC and Mac?
A:

Yes. Campusuite is supported on both platforms in popular browsers such as IE, Firefox and Safari. In addition, Campusuite is designed to work with most popular hand-helds, PDAs and mobile devices.
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Q: What makes Campusuite different from other CMS?
A:

Campusuite is a dedicated CMS package created specifically for education. Its content modules serve the specific areas and departments of an institution that most need to control their frequently updated information. From content approval to publishing and linking the data, Campusuite is the easiest web content manager available. There's no third-party tools to purchase. All you need is a computer with Internet access to login, navigate and publish. Its interface is absent of the extraneous data fields typical to most CMS that can clutter and confuse the non-technical user.
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Q: Is Innersync Campusuite compatible with current systems?
A:

Yes. Campusuite runs on Unix or Windows servers with the ColdFusion application server installed. ColdFusion requires no maintenance, with the exception of periodic updates as they become available. The ColdFusion application server license is included with the purchase of Campusuite.
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Q: How does Campusuite accommodate XML/RSS and ADA-compliant pages?
A:

Campusuite writes out XML/RSS files from the news and calendar tools. In addition, the optional ADA-compliant pages can be accommodated using specialized style sheets. Campusuite can deliver to WAP/WML and other formats geared toward delivering data to portable devices.
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Q: Who owns the code?
A:

If you buy the Enterprise Edition, you own the code. If you subscribe to the Hosted Edition, then you do not own the code but get to take advantage of all of the functionality for a monthly fee. The terms and conditions in the Campusuite license agreement spell that out clearly. Our customers cannot re-sell Campusuite.
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Q: Does Innersync provide hosting for Campusuite?
A:

Yes. If you choose, Innersync can provide quality, dedicated hosting and support for your institution's web site. We recommend it. This has been a proven, cost-effective option that offsets the costs of hosting and supporting internally.
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Q: Is training and support available?
A:

Yes. Content authors and user administrators can get up to speed quickly with online training modules and a FAQ/support system included with every Campusuite deployment. Innersync also provides on-site and online training sessions for individual or group sessions for your staff. In addition, regularly scheduled online training sessions are held monthly, so you can learn, brush up on, and perfect your Campusuite knowledge.
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Q: How can Campusuite help with sports information?
A:

The public face of a college, large or small, is often shaped by how their sports program is represented, and research shows that a school's athletics pages are the most frequently visited. Campusuite sports edition™ was developed working closely with SIDs themselves to ensure it accommodated the needs of sports information departments large and small. Campusuite sports edition can be an SID's best friend, helping them easily add and modify news, schedules, rosters, coaching staff, post-game recaps, results and game stats. It can pull in files from StatCrew™ and other stat software in addition to .htm and .pdf documents. Campusuite sports edition archives information so that the sports enthusiast can dig into archives to pull up historical data.
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Q: Does Campusuite allow you to schedule go-live dates for content?
A:

Yes, you can pre-date news and calendar dates in Campusuite and slate them to go live using a pre-determined date. This "embargo" feature is popular with public relations and sports information practitioners.
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Q: Has Innersync built ADA-compliant sites?
A:

Yes. We have built ADA-compliant sites using a methodology that allows us to develop the content once and swap style sheets to serve the same content, in a different manner. This means there is only one set of content to manage. In addition, Innersuite is designed to work with most popular hand-helds, PDAs and mobile devices.
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Q: Does Campusuite accept files created by third-party applications?
A:

Campusuite pulls in files created by the most popular programs, such as Microsoft Word™, Adobe Acrobat™, StatCrew™. Statistics, text, graphics and videos merge seamlessly to create content-rich layouts and photo/video albums.
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Q: What is the approval process for content?
A:

The Campusuite solution uses three access levels: administrators, who have access to do anything, anywhere; publishers, who have access to only certain departments or areas and have full publishing rights in those areas; and writers, who also have access to certain areas, but cannot push any content live without the approval of an administrator or publisher.
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Q: How long does it take to deploy Campusuite?
A:

The length of time it takes to get up and running with Campusuite depends on the size of the web site and whether or not Innersync's more comprehensive design services are engaged. Innersync has deployed Campusuite using the client's existing web site design in as little as two months. Site overhauls, complete with more strategic traffic builders and analytics, could take up to six months.
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Q: Is there a better way to manage my school's photo and video imagery?
A:

For a more comprehensive solution to managing photographs and videos, Innersync's Imagespace™ is a product that enables institutions to truly manage their images. Easily import, store, find and share an unlimited number of high-res images with everyone from photographers, writers, content authors, and external audiences. This powerful solution features the ability to attach key words for easy searching, and create lightboxes to assemble photo albums for sharing low-res versions of the orginal image with whomever you want.
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